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Painted Space

Terms and Conditions of VR Flames

Privacy Policy
         &

Welcome to Vrflames. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read these Terms and Conditions carefully before using our services.

"In accordance with our rental policy, we require prospective tenants to provide documented proof of residency in the following cities: Vancouver, Coquitlam, Surrey, and Maple Ridge. This policy ensures that our rental properties are exclusively available to individuals who can demonstrate their current residence within these specified areas. We appreciate your understanding and cooperation as we strive to maintain a fair and transparent rental process

1. Definitions

"VR Equipment" refers to the virtual reality equipment, including headsets, controllers, and related accessories, available for rental on our Website.
"Renter" refers to the individual or entity renting VR Equipment from our Website.
"Deposit" refers to the security deposit required for renting VR Equipment.
"ID" refers to the identification document(s) provided by the Renter as part of the rental process.
"Tracking Devices" refers to the tracking devices installed on the VR Equipment for monitoring and security purposes.
2. Rental Process

2.1 Eligibility: To rent VR Equipment from our Website, you must be at least 18 years old and possess a valid ID.

2.2 Reservation and Rental: You may reserve VR Equipment through our Website. A Deposit is required to confirm your reservation. The Deposit will be refunded upon the return of the VR Equipment in good condition and on time.

2.3 ID Verification: As part of the rental process, we will verify your ID. We may also retain a copy of your ID for security purposes. Your personal information will be handled in accordance with our Privacy Policy.

3. Rental Period

3.1 Duration: The rental period for VR Equipment is specified at the time of reservation. It is your responsibility to return the VR Equipment on or before the agreed-upon return date and time.

3.2 Late Returns: Late returns may result in additional charges. If you anticipate a delay, please contact us as soon as possible to make arrangements.

4. Tracking Devices

4.1 Monitoring: Our VR Equipment may be equipped with tracking devices for location and security purposes. You consent to the monitoring of the VR Equipment during the rental period.

4.2 Data Privacy: We will handle tracking data in accordance with our Privacy Policy. We may use tracking data to verify the location of the VR Equipment and for security purposes.

5. Security Deposit

5.1 Amount: The amount of the Deposit will be specified at the time of reservation. It will be refunded upon the satisfactory return of the VR Equipment.

5.2 Deductions: We reserve the right to deduct from the Deposit for any damage, loss, or late fees incurred during the rental period.


Liability and Responsibility

6.1 Assumption of Risk: You understand and acknowledge the risks associated with the use of VR Equipment, including but not limited to motion sickness and injury. You assume all responsibility for any such risks.

6.2 Damages: You are responsible for any damage to the VR Equipment during the rental period, beyond normal wear and tear.

Termination

We reserve the right to terminate your rental agreement and access to our services if you violate these Terms and Conditions.

Changes to Terms

We may update these Terms and Conditions from time to time. It is your responsibility to review these terms periodically for any changes.

Shop Rules and Policies​

  1. Payment:

    • All transactions are conducted in Canadian Dollars (CAD).

    • Accepted payment methods include credit/debit cards and other secure online payment options.

  2. Shipping:

    • We currently offer free shipping within our service areas.

    • Shipping fees may apply, and delivery times will vary. Please check the shipping details during the checkout process.

  3. Returns and Refunds:

    • Returns are accepted within [10] days of receiving your order

    • (please contact customer service for returning inquiries).

    • Items must be in their original condition, and return shipping costs are the responsibility of the customer.

    • Refunds will be issued after we receive and inspect the returned item. (There might be a  charge for the processing fee means all the costs may not be returned.

    • Your refund might take between 10 to 20 days to get refunded.

  4. Product Availability:

    • All products are subject to availability. In the event of unavailability, we will notify you and offer alternatives or a refund.

  5. Cancellation:

    • Orders can be canceled within [X] hours of purchase. Contact our support team for assistance.

  6. Product Information:

    • We strive to provide accurate product information. However, if you have any questions or concerns, feel free to contact us.

  7. Privacy and Security:

    • Your privacy is important to us. We use secure protocols to protect your personal information.

  8. Promotions and Discounts:

    • Promotional offers and discounts may have specific terms and expiration dates. Check the details before making a purchase.

  9. Terms and Conditions:

    • By making a purchase, you agree to adhere to our Terms and Conditions.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us by emailing vrflamesofficial@gmail.com

By using our services, you agree to abide by these Terms and Conditions. Failure to comply may result in the forfeiture of your Deposit and/or legal action.

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